Support

Posely AI · Viralyze LLP · Last updated May 26, 2026

Get in touch

Email support@kegelpower.pro with anything about Posely AI — questions, bugs, feedback. We read everything and reply within 1-2 business days.

Delete your account

In Posely AI: Profile → Settings → Delete Account. Your account and its data are removed.

Manage your subscription

iOS Settings → tap your Apple ID at the top → Subscriptions. Cancel, change, or restore there.

Restore purchases on a new device

Sign in to Posely AI with the same Apple ID you used to subscribe, then Profile → Settings → Restore Purchases.

Common questions

• "My subscription isn't loading." — Make sure you're signed in to the App Store and have a network connection; try Restore Purchases. • "I forgot which method I signed in with." — Try Sign in with Apple first; it links to the device's Apple ID. • "I want a refund." — Apple handles all refunds: reportaproblem.apple.com — sign in, find the Posely AI purchase, request a refund.